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E mails

castlemaine4 — Sun, 06 Apr 2025 02:44:58 GMT

Are e-mails down?

Re: E mails

Michael_D — Sun, 06 Apr 2025 08:41:16 GMT

Hi @castlemaine4

Thanks for coming to the community.

Are you still having any trouble with your email this morning?

If you are, what is happening when you try to view them?

Is it through the BT Email app, webmail or another email client?

Michael

Re: E mails

castlemaine4 — Sun, 06 Apr 2025 08:50:40 GMT

Hey Michael,

It eventually started to function about 7 this morning, after being "off" for about 5 hours. The e-mail screen was blank with only the categories of mail, Inbox, Sent, Trash, etc visible in the left hand margin and the sign "We are experiencing temporary difficulty: please try again later".

Regards

Re: E mails

Michael_D — Sun, 06 Apr 2025 08:51:40 GMT

Thanks for letting me know @castlemaine4.

I'm glad to hear it is working again for you.

Michael