Your account is temporarily locked. Please retry in 20 minutes.

RNW — Mon, 14 Apr 2025 17:16:48 GMT

Hello,

I cannot log onto my email account it just keeps telling me that it is temporarily locked but it has been like this for days now.

Thanks

Ruth

Re: Your account is temporarily locked. Please retry in 20 minutes.

gg30340 — Mon, 14 Apr 2025 17:38:37 GMT

Have a look at this link.

If you still can not get logged in you will need to contact BT 0330.1234.150 who should be able to reset your password for you.