https://community.bt.com/t5/General-email-queries/Wifi/m-p/2436718#M120441 <P>I am moving to a new adress but i purchased another broadband product. I did not take the existing router. That's difficult for me. I live overseas. I manage this property for rental use only ( so not really moving)</P> Mon, 23 Jun 2025 18:21:43 GMT MarcelZoeteman 2025-06-23T18:21:43Z https://community.bt.com/t5/General-email-queries/Wifi/m-p/2436715#M120439 <P>I've moved to another adress, service installation is at june 24 but the WIFI router is not there yet. Can i expect that on the 24th? Or did something go wrong?</P> Mon, 23 Jun 2025 17:53:40 GMT https://community.bt.com/t5/General-email-queries/Wifi/m-p/2436715#M120439 MarcelZoeteman 2025-06-23T17:53:40Z https://community.bt.com/t5/General-email-queries/Wifi/m-p/2436716#M120440 <P>Were you a BT customer just moving home and taking broadband package to new address?&nbsp; If so did you not take your existing router to your new address?</P> Mon, 23 Jun 2025 18:08:20 GMT https://community.bt.com/t5/General-email-queries/Wifi/m-p/2436716#M120440 imjolly 2025-06-23T18:08:20Z https://community.bt.com/t5/General-email-queries/Wifi/m-p/2436718#M120441 <P>I am moving to a new adress but i purchased another broadband product. I did not take the existing router. That's difficult for me. I live overseas. I manage this property for rental use only ( so not really moving)</P> Mon, 23 Jun 2025 18:21:43 GMT https://community.bt.com/t5/General-email-queries/Wifi/m-p/2436718#M120441 MarcelZoeteman 2025-06-23T18:21:43Z