This topic

blacklist removal contact

doesntmatterjustreg — Thu, 26 Jun 2025 19:54:36 GMT

What is the contact info to get our domain removed from your email blacklist? We're an amateur radio organization that supports tens of thousands of users, yet any support emails from our helpdesk to btinternet.com users bounce. As a volunteer, I don't want to make international calls on my personal cellphone to the listed phone number (only contact info I can find on the website).

Re: blacklist removal contact

licquorice — Thu, 26 Jun 2025 20:27:25 GMT

https://www.bt.com/help/email/bt-email---best-practices-for-postmasters-and-senders-of-email

Re: blacklist removal contact

doesntmatterjustreg — Fri, 27 Jun 2025 08:35:23 GMT

I'll agree that it was solved when someone gets back to me to tell me it's solved. Nobody is written me about it yet. In the meantime, please leave the subject open.

Re: blacklist removal contact

Leanne_T — Fri, 27 Jun 2025 09:15:37 GMT

Hi there @doesntmatterjustreg

Thanks for coming here 🙂

The thread will remain open, the advice provided is the solution for the community as this has the information you need including an email address for you to contact the relevant department.

Thanks 🙂

Leanne.

Re: blacklist removal contact

doesntmatterjustreg — Fri, 27 Jun 2025 17:18:38 GMT

Understood and I did. Since I've seen others with this problem I'll wait and see if anything actually gets done about it.

Re: blacklist removal contact

gg30340 — Sat, 28 Jun 2025 14:47:46 GMT

@doesntmatterjustreg wrote:
I'll agree that it was solved when someone gets back to me to tell me it's solved. Nobody is written me about it yet. In the meantime, please leave the subject open.

Just to that you are aware as it appears that you are not, this is a BT residential customer to customer forum. Your post does not go to BT.

Re: blacklist removal contact

doesntmatterjustreg — Sat, 28 Jun 2025 17:30:13 GMT

I wrote to the email address in the provided link two days ago; I'm aware posting here wouldn't be the whole ball of yarn...

Re: blacklist removal contact

gg30340 — Sat, 28 Jun 2025 19:52:26 GMT

The BT Postmaster is not renowned for its timeously replies. I would suggest that you keeping emailing them until you get a reply.

Re: blacklist removal contact

doesntmatterjustreg — Sat, 28 Jun 2025 21:34:55 GMT

Thanks, I kinda thought that might be the case; I'll def take your advice...