This topic

No longer possible to edit event times in calendar.

SteveB21 — Fri, 18 Oct 2024 19:39:10 GMT

When entering a new event, the time options are at half hour intervals. It used to be possible to edit the times to intermediate ones, e.g. X.20 or X.45. Now, unless it is on the hour or half-hour, it is impossible to enter the exact time. This is very inconvenient and negates its usefulness. Any solution?

Re: No longer possible to edit event times in calendar.

Villafan1 — Wed, 30 Oct 2024 11:48:29 GMT

Yes, I agree it's frustrating. I discovered this a few days ago whilst attemting to add some appointments - unable to add any time unless it's the hour or half hour. Interestingly, I looked at some I added just a week or so before, and they are showing what I had entered, e.g. 15, 45 past the hour etc. As you say, it really renders the calendar function useless if one is unable to input the correct time. 😞

Re: No longer possible to edit event times in calendar.

SteveB21 — Thu, 31 Oct 2024 15:44:29 GMT

Good to get a reply, I was beginning to feel rather lonely! And good to know it isn't just me, that others are experiencing the same thing. But is anyone doing anything about it?!

Re: No longer possible to edit event times in calendar.

Alex_H — Tue, 12 Nov 2024 14:54:07 GMT

Hi @SteveB21.

Thanks for coming to the community. On the back of your post I reached out to our e-mail team for some information, they have confirmed that the 30 min increment is how the calendar events are working at the moment, but they are planning to re-instate 15 min increments.

Alex

Re: No longer possible to edit event times in calendar.

SteveB21 — Tue, 12 Nov 2024 16:47:19 GMT

Thanks, Alex. But this still leaves questions. Why is that how it is working at the moment? Why has it changed? Why "re-instate" 15 minute increments, which is still insufficiently flexible? And that wasn't how it worked before, anyway, it was possible to write in whatever time you wanted. What if my appointment is at 11.10 or 12.35? Better not to have a drop-down menu of times at all and just let us fill in whatever we want. Do the IT people ever talk to those of us actually using the thing?

Best,

Steve

Re: No longer possible to edit event times in calendar.

SteveB21 — Wed, 11 Dec 2024 15:40:08 GMT

I have just been given a medical appointment for 10.50. I have had to enter it in the calendar for 10.30 and put a note under description "Actual time: 10.50". This is stupid! Please fix it!

Re: No longer possible to edit event times in calendar.

Alex_H — Sat, 14 Dec 2024 13:21:39 GMT

@SteveB21 I am sorry this change is effecting you, I have raised your concerns with our e-mail team and will let you know once I have more information from them.

Alex

Re: No longer possible to edit event times in calendar.

SteveB21 — Tue, 31 Dec 2024 17:12:07 GMT

Thanks, Alex. I have just had to enter a restaurant booking for 18.15 as 18.00 with a note of the "actual booking" time. What a farce!

Re: No longer possible to edit event times in calendar.

SteveB21 — Sat, 22 Mar 2025 13:25:29 GMT

Hi Alex -

Any developments? No change so far. I am still having to enter appointments to the nearest half hour which is very inconvenient. The system used to be flexible. Why change it? The old saying "If it ain't broke, don't fix it" comes to mind.

Best,

Steve

Re: No longer possible to edit event times in calendar.

Christopher_G — Tue, 25 Mar 2025 14:05:26 GMT

We've fed your comments back to the Email team for them to consider, @SteveB21.

Thanks for sharing this with us.

Chris

Re: No longer possible to edit event times in calendar.

SteveB21 — Mon, 07 Apr 2025 16:41:10 GMT

Please forgive my impatience but I first raised the issue last October!

Re: No longer possible to edit event times in calendar.

SteveB21 — Mon, 07 Jul 2025 12:36:24 GMT

I have recently noticed that it is possible to select the length of appointments in 15 minute intervals. OK, that's a small improvement, but where's the logic then times can only be set at half hour intervals? And even being able to log appointments as quarter hour intervals is not good enough. My eye test this week is at 11.25 or, as I had to enter it, 11.30 with a note "Actual time: 11.25". Ridiculous!

Re: No longer possible to edit event times in calendar.

gg30340 — Mon, 07 Jul 2025 15:55:43 GMT

@SteveB21wrote:
My eye test this week is at 11.25 or, as I had to enter it, 11.30 with a note "Actual time: 11.25". Ridiculous!

Set it at 11.15 and arrive early.😄

Re: No longer possible to edit event times in calendar.

SteveB21 — Sat, 12 Jul 2025 13:11:18 GMT

I'm looking for action. And you can't set 11.15, only 11.00 and 11.30. It is only the event length that can be set in 15 minute intervals. The system is not fit for purpose.

[Mod edit: response edited to align with community guidelines]

Re: No longer possible to edit event times in calendar.

Ali_A — Sat, 12 Jul 2025 13:13:40 GMT

Hi @SteveB21

Thanks for your patience with this. I've reached out for an update, and will get back in touch once I have further information next week.

Ali