https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439359#M120792 <P>Make sure when you are trying to download an attachment that you click on the attachment name not the attachment icon or click on the three dots to the right and then click on download.</P> Sun, 27 Jul 2025 11:10:13 GMT gg30340 2025-07-27T11:10:13Z https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439358#M120791 <P>Im unable to download and open my attachments.&nbsp; Pdf format .</P><P>How can I rectify this&nbsp;</P> Sun, 27 Jul 2025 11:00:14 GMT https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439358#M120791 Hchi 2025-07-27T11:00:14Z https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439359#M120792 <P>Make sure when you are trying to download an attachment that you click on the attachment name not the attachment icon or click on the three dots to the right and then click on download.</P> Sun, 27 Jul 2025 11:10:13 GMT https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439359#M120792 gg30340 2025-07-27T11:10:13Z https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439361#M120793 <P>Thank you .</P><P>Ive tried what you've suggested but thats not worked.</P><P>Still displaying Download Failed&nbsp;</P> Sun, 27 Jul 2025 11:14:20 GMT https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439361#M120793 Hchi 2025-07-27T11:14:20Z https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439362#M120794 <P>Do you know where it is trying to download to?</P><P>Are you able to download attachments that are not PDFs?</P> Sun, 27 Jul 2025 11:21:44 GMT https://community.bt.com/t5/General-email-queries/Pdf-attachment/m-p/2439362#M120794 gg30340 2025-07-27T11:21:44Z