https://community.bt.com/t5/General-email-queries/Unable-to-send-emails-too-many-messages-2-4-6-3/m-p/2440305#M120895 <P>Are you presently a BT Broadband customer or are you paying for your email through a BT Premium email account?<BR /><BR />If neither of the above your email account may have been downgraded to a BTMail Basic account which can not be used with an email client<BR /><BR />See link<BR /><BR /><A href="https://www.bt.com/help/email/bt-email-products" target="_blank">https://www.bt.com/help/email/bt-email-products</A></P> Thu, 07 Aug 2025 16:28:49 GMT gg30340 2025-08-07T16:28:49Z https://community.bt.com/t5/General-email-queries/Unable-to-send-emails-too-many-messages-2-4-6-3/m-p/2440258#M120894 <P>Hi&nbsp;</P><P>I am suddenly not able to send emails from my account using either Outllook Classic, Bluemail app, or BT Webmail.&nbsp;</P><P>"Failed to send some messages - 421 Too many messages (2.4.1.3) from xxx.xxx.xx.xxx</P><P>&nbsp;</P><P>I am receiving emails fine .....just unable to send</P><P>My other BT internet account address is working fine.</P><P>Can anyone help?</P><P>Thanks&nbsp;</P> Thu, 07 Aug 2025 09:13:52 GMT https://community.bt.com/t5/General-email-queries/Unable-to-send-emails-too-many-messages-2-4-6-3/m-p/2440258#M120894 Sazj 2025-08-07T09:13:52Z https://community.bt.com/t5/General-email-queries/Unable-to-send-emails-too-many-messages-2-4-6-3/m-p/2440305#M120895 <P>Are you presently a BT Broadband customer or are you paying for your email through a BT Premium email account?<BR /><BR />If neither of the above your email account may have been downgraded to a BTMail Basic account which can not be used with an email client<BR /><BR />See link<BR /><BR /><A href="https://www.bt.com/help/email/bt-email-products" target="_blank">https://www.bt.com/help/email/bt-email-products</A></P> Thu, 07 Aug 2025 16:28:49 GMT https://community.bt.com/t5/General-email-queries/Unable-to-send-emails-too-many-messages-2-4-6-3/m-p/2440305#M120895 gg30340 2025-08-07T16:28:49Z