https://community.bt.com/t5/General-email-queries/Re-BT-EMAIL-ACCOUNT/m-p/2441122#M121099 <P>I moved your post so you can get replies to your problem as the thread you posted on was marked as solved</P> Fri, 15 Aug 2025 12:40:22 GMT imjolly 2025-08-15T12:40:22Z https://community.bt.com/t5/General-email-queries/Re-BT-EMAIL-ACCOUNT/m-p/2441121#M121098 <P>Has BT lost the plot, when this happens you get locked out of your account but BT send a PIN to that email account to verify it's you.&nbsp; How are you supposed to access the PIN?</P> Fri, 15 Aug 2025 12:32:21 GMT https://community.bt.com/t5/General-email-queries/Re-BT-EMAIL-ACCOUNT/m-p/2441121#M121098 darrang 2025-08-15T12:32:21Z https://community.bt.com/t5/General-email-queries/Re-BT-EMAIL-ACCOUNT/m-p/2441122#M121099 <P>I moved your post so you can get replies to your problem as the thread you posted on was marked as solved</P> Fri, 15 Aug 2025 12:40:22 GMT https://community.bt.com/t5/General-email-queries/Re-BT-EMAIL-ACCOUNT/m-p/2441122#M121099 imjolly 2025-08-15T12:40:22Z https://community.bt.com/t5/General-email-queries/Re-BT-EMAIL-ACCOUNT/m-p/2441137#M121106 <P>Did you set up an alternative email address in your MyBT to be used in instances like this?</P> Fri, 15 Aug 2025 14:43:35 GMT https://community.bt.com/t5/General-email-queries/Re-BT-EMAIL-ACCOUNT/m-p/2441137#M121106 gg30340 2025-08-15T14:43:35Z