https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2442022#M121251 Thank-you, will try that. Roger Mon, 25 Aug 2025 21:11:41 GMT rogerboak 2025-08-25T21:11:41Z https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2309420#M106350 <P>Outlook says to update credentials</P> Tue, 15 Aug 2023 11:34:57 GMT https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2309420#M106350 shortlen 2023-08-15T11:34:57Z https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2309448#M106355 <P>Have you changed your password recently?</P> <P>If you have, did you change it by logging onto your BTMail account using a browser and after doing that change it in Outlook?</P> <P>In any event can you log onto your email account using a web browser (webmail), to ensure that your password is still correct.</P> Tue, 15 Aug 2023 14:32:11 GMT https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2309448#M106355 gg30340 2023-08-15T14:32:11Z https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2442022#M121251 Thank-you, will try that. Roger Mon, 25 Aug 2025 21:11:41 GMT https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2442022#M121251 rogerboak 2025-08-25T21:11:41Z https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2442024#M121252 sorry I am not tech savvy so don't know how to do that, but thanks for being there Mon, 25 Aug 2025 21:21:12 GMT https://community.bt.com/t5/General-email-queries/BTMAIL-not-Synchronising-with-outlook/m-p/2442024#M121252 rogerboak 2025-08-25T21:21:12Z