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'Sent' emails delay

Julia4248 — Tue, 26 Aug 2025 15:48:09 GMT

My 'Sent' emails are only being recorded in the 'Sent' folder after several hours' delay, and sometimes not at all. Is there a way to fix this?

Re: 'Sent' emails delay

Ali_A — Wed, 27 Aug 2025 08:48:00 GMT

Hi @Julia4248

Delays with emails being sent tend to highlight an internet connection issue, has your internet been working without trouble?

However, some other questions that would help- Is this when you're using the email app, or the webmail page? Is it all emails or is it only some emails? Any pattern that you can distinguish to this?
Do you know if the receiver is receiving the emails immediately after sending, or only after it shows in your sent box?

Ali

Re: 'Sent' emails delay

Julia4248 — Wed, 27 Aug 2025 10:19:19 GMT

Very many thanks for your help. The matter is now successfully resoloved.

Re: 'Sent' emails delay

Ali_A — Wed, 27 Aug 2025 10:20:43 GMT

That's great @Julia4248

Thanks for getting back to us to let us know.

Ali