This topic

Re: Unable to see any folder other than inbox. My spam, sent and trash folders have all disappeared.

thack16cab — Sun, 08 Dec 2024 15:34:25 GMT

since upgrade I have lost all my folders. BT no help, will try experts. Same problem as Jat1

I am 76 so no wizz kid on this stuff. Help appreciated. Thanks

I am told they will still be in the cloud, means nothing to me.

[Mod edit] - Email address removed, please don't share this in public.

Re: Unable to see any folder other than inbox. My spam, sent and trash folders have all disappeared.

gg30340 — Sun, 08 Dec 2024 15:28:31 GMT

Please remove your email address. This is a public forum and you could end up with more spam than you can imagine.

How do you access your email account. Is it with a web browser or are you using an email client/app?

Re: Unable to see any folder other than inbox. My spam, sent and trash folders have all disappeared.

Jat1 — Mon, 09 Dec 2024 07:44:34 GMT

Hi, do you have the chrome browser. By updating my Internet browser to chrome it all became visible so long as I log in to my emails via chrome. Hope this helps, let me know

Re: Unable to see any folder other than inbox. My spam, sent and trash folders have all disappeared.

shakey1981 — Wed, 17 Sep 2025 18:09:06 GMT

are you using a program or app to view your email login via webmail this maybe still on in the server

Re: Unable to see any folder other than inbox. My spam, sent and trash folders have all disappeared.

gg30340 — Wed, 17 Sep 2025 18:32:16 GMT

@shakey1981

Hopefully the OP has it resolved given that the thread is almost a year old and the OP hasn't been on the forum since his post. I thought you knew how forums work!

Re: Unable to see any folder other than inbox. My spam, sent and trash folders have all disappeared.

shakey1981 — Thu, 18 Sep 2025 10:10:23 GMT

look if you got better thingd to do with your time ?

Re: Unable to see any folder other than inbox. My spam, sent and trash folders have all disappeared.

gg30340 — Thu, 18 Sep 2025 10:26:04 GMT

What, like you have by trawling through and replying to old threads!!