This topic

Annoying BT Email Check Box

mbocon — Fri, 17 Oct 2025 15:13:37 GMT

Can BT do something about the 'non-voluntary' annoying check box tick that keeps appearing against email messages when I don't want it to. A few times now, I have inadvertently deleted messages where a tick has suddenly appeared just because it is either the first message or the one I just looked at etc. It never used to be like this and has been happening for about a year now. A tick should appear only when I decide it does not the system. Thanks for any input.

Re: Annoying BT Email Check Box

gg30340 — Fri, 17 Oct 2025 15:30:07 GMT

You should look at your email account settings.

To do that log onto your email account using a web browser then click on your username at the right hand side. Click on settings then go to "Mail" in the left hand column then check if the box " View next mail after delete / move" is ticked.

If it is ticked untick it and click "Save".

Re: Annoying BT Email Check Box

mbocon — Fri, 17 Oct 2025 16:32:48 GMT

Well @gg30340 That appears to have done the trick! If only it was more apparent from the settings description. Many thanks for this and I hope others will notice it too.

Re: Annoying BT Email Check Box

Cliff — Fri, 17 Oct 2025 18:35:41 GMT

Thanks for your post about the annoying tick & to Distinguished Sage for his solution.I had just accepted it as part of the email setup.It was so damned annoying.Like you i had deleted em when forgetting about a box being ticked.

Cliff