This topic

Openreach email

Telum — Mon, 27 Oct 2025 12:39:27 GMT

Hi all,

Just checking that an email I have received is not a scam etc as I accidentally clicked on load imaged 😞.

no-reply@info.openreach.co.uk

It was about full fibre coming to my area.

Thanks!

Re: Openreach email

gg30340 — Mon, 27 Oct 2025 14:07:35 GMT

This is a BT retail customer to customer forum. It has nothing to do with Openreach which is a separate company within the BT Group.

It is not possible to say or not whether the email is a scam without knowing the full content of the email and what it was asking you to do if anything.

You would need to check with Openreach to ascertain if it is a scam or not however the email address that you have posted appears to be genuine and as it is a no reply email address it can not be replied to so there would be no gain for any scammer.

Do not click on or reply to any links in any email that you suspect is a scam.

Crimes and scams | Openreach

Re: Openreach email

noddle73 — Thu, 18 Dec 2025 08:00:20 GMT

I received a similar email. Likely a scam as Openreach are '.com' and the email is from '.co.uk'

Re: Openreach email

garybs29 — Thu, 18 Dec 2025 08:23:10 GMT

I'd be interested to know how a "fibre is coming" email could possibly be a scam tbh, also a no reply email as well, hardly screams scam tbh

Re: Openreach email

gg30340 — Thu, 18 Dec 2025 10:36:19 GMT

@noddle73 @

Openreach do use .co.uk

If you do an Internet search for the email address of Openreach CEO you will see the suffix is openreach.co.uk

Re: Openreach email

noddle73 — Thu, 18 Dec 2025 11:32:54 GMT

...noted

Re: Openreach email

36ULW — Thu, 18 Dec 2025 20:06:00 GMT

BT use .com for its Employees and Openreach use .co.uk

At least they did when I was a CST.