This topic

Unable to send an email

Hazey — Thu, 30 Oct 2025 20:08:58 GMT

Is anyone having this problem, it has never occurred before now. I tried to send an email to a group I am in but it would not send. Came up with error message and to check any URL links, content, as it could come up as malware, phishing etc. I checked through my email, took out any links but still this message appears.

Thanks for your help

Re: Unable to send an email

Katie_B — Fri, 31 Oct 2025 15:18:20 GMT

Hello @Hazey.

Thanks for coming here.

Are you able to receive group emails OK?

Does the group have more than 49 recipient's?

Are you using the app or webmail?

Katie

Re: Unable to send an email

Hazey — Tue, 04 Nov 2025 11:32:07 GMT

Kate, Thank you so much for taking time to email with your suggestions.

The group I am sending to will only have about 15 folks at most, I took some of the links out and it was able to send without any links or URL.s

I have never had this happen before and was even worried it may have been something I had written, misconstrued in some way. I will not need to send again until beginning next month - so hoping all is well by then. Thanks again for your kind help

Re: Unable to send an email

Katie_B — Tue, 04 Nov 2025 12:47:50 GMT

Thanks so much for getting back to me @Hazey.

It would be great if you could keep us updated following your next email.

Katie 🙂

Re: Unable to send an email

Hazey — Wed, 05 Nov 2025 12:33:25 GMT

I shall do Katie, but it will not be until beginning of December now, here is hoping...