https://community.bt.com/t5/General-email-queries/Not-receiving-password-reset-emails-from-various-companies/m-p/2447746#M121954 <P>It is due to BTs over zealous spam filters dropping the emails. The simplest solution is to use Gmail for important communications.</P> Wed, 05 Nov 2025 14:34:22 GMT licquorice 2025-11-05T14:34:22Z https://community.bt.com/t5/General-email-queries/Not-receiving-password-reset-emails-from-various-companies/m-p/2447738#M121953 <P>I have recently tried to reset several passwords from different sites and im not receiving the emails into my inbox/ spam /trash . What is causing this and how can i rectify it please&nbsp;</P> Wed, 05 Nov 2025 14:07:15 GMT https://community.bt.com/t5/General-email-queries/Not-receiving-password-reset-emails-from-various-companies/m-p/2447738#M121953 Seadog77 2025-11-05T14:07:15Z https://community.bt.com/t5/General-email-queries/Not-receiving-password-reset-emails-from-various-companies/m-p/2447746#M121954 <P>It is due to BTs over zealous spam filters dropping the emails. The simplest solution is to use Gmail for important communications.</P> Wed, 05 Nov 2025 14:34:22 GMT https://community.bt.com/t5/General-email-queries/Not-receiving-password-reset-emails-from-various-companies/m-p/2447746#M121954 licquorice 2025-11-05T14:34:22Z https://community.bt.com/t5/General-email-queries/Not-receiving-password-reset-emails-from-various-companies/m-p/2447751#M121955 <P>that is the next option but i need to be able to login into said accounts to change the email&nbsp;<span class="lia-unicode-emoji" title=":neutral_face:">😐</span> it so frustrating&nbsp;</P> Wed, 05 Nov 2025 14:41:45 GMT https://community.bt.com/t5/General-email-queries/Not-receiving-password-reset-emails-from-various-companies/m-p/2447751#M121955 Seadog77 2025-11-05T14:41:45Z