This topic

BT email

99scouser — Mon, 01 Dec 2025 11:14:11 GMT

I use MS Outlook, when I send an email with link in it, it returns the email immediately suggests it is spam. Is there a number I can call to complain about this. Its bad enough that we can't turn off the incoming BT spam filter and now this.

Re: BT email

gg30340 — Mon, 01 Dec 2025 13:33:45 GMT

If you could turn off the spam filter you would be swamped with spam to the extent that you would be unable to use your email service.

You could call BT 0330.1234.150 and ask for the email team or wait and see if any of the forum users offer to help.

Re: BT email

Linzi_H — Tue, 02 Dec 2025 08:08:20 GMT

Hi @99scouser

Just on the back of the advice from @gg30340, I wanted to check in and see if you'd managed to speak to someone about this yet? If I can help further, please let me know.

Linzi