This topic

Audio memo won't play

Willmouger — Fri, 05 Dec 2025 11:54:09 GMT

I have received an email containing an audio memo from a btinternet.com user who is not know to me. I thought I'd try to download it and scan it but there doesn't seem to be a down load option. If I select "Preview" I get presented by a screen titled

"BROADBAND EE" and has a link captioned "click here to listen"

and if I click it I just get presented with another email login screen

Anyone seen one of these before ? is it dangerous ?

Re: Audio memo won't play

imjolly — Fri, 05 Dec 2025 11:56:47 GMT

if sender is not known to you then I would not be opening any attachment which they have sent more delete it

Re: Audio memo won't play

Willmouger — Fri, 05 Dec 2025 12:01:22 GMT

You're probably right. I just thought this might be a message delivery that BT/EE might employ but I'd not yet come across it.

Thanks

Re: Audio memo won't play

gg30340 — Fri, 05 Dec 2025 12:54:08 GMT

You should never click on any links or download anything unless you 100% know who it is from and what it is that you are dowloading or clicking on.

Even then unless I asked for the item to be sent that was to be downloaded or knew where clicking the link would take me I would check before doing it.

Re: Audio memo won't play

Willmouger — Fri, 05 Dec 2025 13:02:29 GMT

Yep, thanks

Re: Audio memo won't play

shakey1981 — Fri, 05 Dec 2025 13:28:44 GMT

~~there person email thats is known to you are they known to your personally there email address may have spoofed or hacked i~~f it were me i wouldint be opening any email that look that suspicious anything that send you to a login page for a voice recoeding is odd may be used ny a hacked email account to get your details

much less downloading a file block this email until you can verify this but id say this is spam

might be wise to do a full system scan aswell

Re: Audio memo won't play

Ali_A — Fri, 05 Dec 2025 17:08:30 GMT

HI @Willmouger

If clicking a link from an unexpected email takes you to a log in page, it may be a cloned log in screen in an attempt to capture your details.

To be safe please have a look through What is a phishing scam? Is the email I have received genuine? and follow the steps under 2. I think I've received a phishing email. What do I do?

Ali

Re: Audio memo won't play

Willmouger — Fri, 05 Dec 2025 21:47:27 GMT

Yes, did a scan and all clear.
Thanks