This topic

Email login

pdelly — Mon, 08 Dec 2025 15:42:06 GMT

I am experiencing a continuous 'loop' of requesting username/password but cannot enter my details as the page refreshes every few seconds and doesn't allow me to enter details; this has happened occasionally in the past. I have tried shut down / restart, restarting the hub, but no joy.

Anyone else having the same problem? (Monday, 08.12.25, 15:41).

Re: Email login

licquorice — Mon, 08 Dec 2025 15:51:11 GMT

Restarting your hub is going to have zero effect on web based email. Try clearing your browser cookies and cache or try a different browser.

Re: Email login

HowardH — Mon, 15 Dec 2025 13:45:52 GMT

I have recently been experiencing the same problem with Microsoft Edge on the infrequent occasions I need to access web mail (usually to deal with inappropriately identified as spam emails). To get around the endless looping, I either switch to Firefox or restart Edge.

Re: Email login

pdelly — Mon, 15 Dec 2025 15:28:33 GMT

I switched from Google Chrome to Edge and this worked a treat (Chrome is still problematic); the BT app works fine.