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DISCARD Action in BT Email Rules

mfic — Mon, 29 Dec 2025 08:07:10 GMT

Morning all - if DISCARD is set as a rule action, does it

o stop emails going into any folders eg Spam / Trash / other

o generally send emails to Spam

o generally send emails to Trash

o something else

many thanks

Re: DISCARD Action in BT Email Rules

andydenyer — Fri, 02 Jan 2026 17:21:58 GMT

I believe that it is supposed to delete the email altogether, thereby stopping it from appearing in any folder at all (including the spam folder):

https://www.bt.com/help/email/using-bt-mail-s-anti-spam-features

However, I've found that in practice the rules aren't always applied correctly and I've had items appear in the spam folder - and even my inbox - that meet one or more of the rules I have set to discard them!

Re: DISCARD Action in BT Email Rules

mfic — Sat, 03 Jan 2026 07:36:22 GMT