https://community.bt.com/t5/General-email-queries/One-of-my-contact-email-kept-going-into-spam-although-I-have/m-p/2454610#M122619 <P>If you have not aleady done it add their email address to your safe senders list.</P><P>How to add it to the safe sender list was given in the other thread you have posted on.</P> Tue, 03 Feb 2026 12:42:32 GMT gg30340 2026-02-03T12:42:32Z https://community.bt.com/t5/General-email-queries/One-of-my-contact-email-kept-going-into-spam-although-I-have/m-p/2454600#M122618 <P>Can the BT experts please advise me, and their other customers, how to avoid our contact emails from going into Spam, although we have continuously sent them to our Inboxes?</P><P>It is very annoying and inconvenient when we ask the contact to please reply to our email, only to find that they have and it is sitting in our Spam folder.</P><P>Perhaps this is a topic that should be escalated to the appropriate department and dealt with as a complaint.</P><P>&nbsp;</P><P>Heather</P><P>&nbsp;</P> Tue, 03 Feb 2026 11:39:32 GMT https://community.bt.com/t5/General-email-queries/One-of-my-contact-email-kept-going-into-spam-although-I-have/m-p/2454600#M122618 lilly76 2026-02-03T11:39:32Z https://community.bt.com/t5/General-email-queries/One-of-my-contact-email-kept-going-into-spam-although-I-have/m-p/2454610#M122619 <P>If you have not aleady done it add their email address to your safe senders list.</P><P>How to add it to the safe sender list was given in the other thread you have posted on.</P> Tue, 03 Feb 2026 12:42:32 GMT https://community.bt.com/t5/General-email-queries/One-of-my-contact-email-kept-going-into-spam-although-I-have/m-p/2454610#M122619 gg30340 2026-02-03T12:42:32Z