This topic

Genuine Emails returned as spam

Baggieman1878 — Mon, 02 Mar 2026 10:23:58 GMT

I run a Voluntary Organisation and send out a few emails BCC to a Email distribution list via a Yahoo email account - invariably now BTInternet Emails (including the ones I send to my own email address!) are being 'bounced' back with the following message. I have put the sender in my 'safe senders' list but they are still bounced back. It seems to over ride any 'rules' in the Junk Email option.

Is there a way of correcting this?

Thanks

Subject: Failure Notice

Sorry, we were unable to deliver your message to the following address.

<*******@BTinternet.com:

554: Message rejected on 2026/02/28 10:51:21 GMT, policy (3.2.1.1) ID (697AF4610ED33A11) - Your message looks like SPAM or has been reported as SPAM

Re: Genuine Emails returned as spam

gg30340 — Mon, 02 Mar 2026 10:25:18 GMT

Try it without your address being in the BCC list.

Re: Genuine Emails returned as spam

licquorice — Mon, 02 Mar 2026 10:28:22 GMT

Rather than sending from your Yahoo account you could try using a bulk sender such as Mail Chimp which has a free version.

Re: Genuine Emails returned as spam

Baggieman1878 — Tue, 03 Mar 2026 09:55:55 GMT

Thanks, had not thought about this facility - will have a look at this option.
Regards

Re: Genuine Emails returned as spam

Baggieman1878 — Tue, 03 Mar 2026 09:57:56 GMT

Hi

Thanks for this - do you mean taking out the sender details on the email?
Regards

Re: Genuine Emails returned as spam

gg30340 — Tue, 03 Mar 2026 12:56:35 GMT

If you are the sender and have included the sending email address in the BCC section try removing it from there.

Re: Genuine Emails returned as spam

Baggieman1878 — Wed, 04 Mar 2026 16:44:10 GMT

Many thanks - will see what that does.

Kind regards