Responses not bieng received

brianhiggins10 — Tue, 21 Apr 2026 09:43:07 GMT

HI, new member to teh community here so first question.

I have been asking people to send emails to my @btinternet.com address and not receiving the emails they say they ahve sent. I tried senidng them an email for them to respond to and when they respond to that email, it rejects and shows an "email address could not be found' error but the email address has been changed to @Yahoo.com.

I have had my btinternet email address for over 20 years and I know teh association with yahoo is long gone but can anyone help me stop my email acocunt form sending emails with the @Yahoo.com address rather than the @btinternet.com address?

Many thanks in advance

Brian

Re: Responses not bieng received

gg30340 — Tue, 21 Apr 2026 13:50:20 GMT

You can not change the email suffix so you will need to contact the BT Email Team 0330.1234.150 and report the problem to them and they should be able to fix the issue.

Re: Responses not bieng received

brianhiggins10 — Tue, 21 Apr 2026 15:05:42 GMT

Thanks for the response.

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Responses not bieng received

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Re: Responses not bieng received