Scam email "EE Customer Terms of service"

MariaH — Thu, 30 Apr 2026 09:21:39 GMT

Just a warning to beware!

I received an email today, supposedly from EE/BT regarding my email. As we recently changed our broadband to EE but still have a BT email account, I was momentarily concerned - until I looked at it properly! Hovering over the (already odd) sender address, it appeared to actually come from a Hotmail address. In the text it said that unless I agreed to the new terms and conditions (contained in an attachment, of course) I would no longer have access to my mailbox after 31st April - when I last looked, April has only 30 days!! I didn't open the attachment, reported it to the EE/BT phishing account and the gov.uk one and blocked the sender.

To many scams out there - be careful!

Maria

Re: Scam email "EE Customer Terms of service"

Michael_D — Fri, 01 May 2026 09:25:22 GMT

Hi @MariaH

Thanks for flagging that email and sharing it with the community.

You've done the right thing in the checks you've mentioned and by forwarding the email.

Michael

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Scam email "EE Customer Terms of service"

Re: Scam email "EE Customer Terms of service"