https://community.bt.com/t5/General-email-queries/authorisation/m-p/2463491#M123786 <P>BT mail has introduce a second security measure whereby a 6 figure is sent for me to confirm its me. This 6 figure no is sent to my home phone no *****</P> <P>If I attempt BT mail access on my mobile phone ******* when in town I cannot access this number. How do I change it to be sent to ********* instead of my home no?</P> <P>&nbsp;</P> <P>[mod edit: removed personal details from the community]</P> Thu, 04 Jun 2026 12:33:20 GMT Brian281143 2026-06-04T12:33:20Z https://community.bt.com/t5/General-email-queries/authorisation/m-p/2463491#M123786 <P>BT mail has introduce a second security measure whereby a 6 figure is sent for me to confirm its me. This 6 figure no is sent to my home phone no *****</P> <P>If I attempt BT mail access on my mobile phone ******* when in town I cannot access this number. How do I change it to be sent to ********* instead of my home no?</P> <P>&nbsp;</P> <P>[mod edit: removed personal details from the community]</P> Thu, 04 Jun 2026 12:33:20 GMT https://community.bt.com/t5/General-email-queries/authorisation/m-p/2463491#M123786 Brian281143 2026-06-04T12:33:20Z https://community.bt.com/t5/General-email-queries/authorisation/m-p/2463503#M123787 <P>See attached link from the BT Help pages that can be found with an Internet search.</P><P><A href="https://www.bt.com/help/security/two-step-authentication" target="_blank" rel="noopener">Two-factor authentication (2FA) | Security | BT Help</A></P><P>after selecting Your details click on Personal Details where you will find the part where you can edit 2FA.</P> Thu, 04 Jun 2026 13:33:56 GMT https://community.bt.com/t5/General-email-queries/authorisation/m-p/2463503#M123787 gg30340 2026-06-04T13:33:56Z