This topic

six digit e mail verification

mick60 — Tue, 07 Jul 2026 13:22:07 GMT

Started for me today i get the number and can access my e mail but when i leave the page i have to repeat the process every time i return. I have lap top using W11. I tried speaking with BT customer care without any joy and i then tried co pilot which also failed to fix............any help apricated as its now winding me up. !

PS I did not ask for this two part verification but was informed by customer care that its being implemented for all BT Broadband users is anyone else experiencing my above problem. ?

Re: six digit e mail verification

imjolly — Tue, 07 Jul 2026 14:39:40 GMT

There are numerous posts like yours. BT has implemented 2 step authentication and it cannot be changed or deleted. If you want to avoid then use an email app not BT

Re: six digit e mail verification

mick60 — Tue, 07 Jul 2026 14:45:37 GMT

OK could you direct me to which area of the forum holds the numerous posts so i can see if anyone has the same problem as myself and has found a fix.

Re: six digit e mail verification

licquorice — Tue, 07 Jul 2026 15:08:48 GMT

There is no fix. 2FA is now mandatory, however, as @imjolly has already said, it can simply be avoided by not using webmail and using a mail client such as the free Thunderbird