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Duplicate email

Pud123 — Sat, 18 Jul 2026 14:46:18 GMT

My email address is appearing twice when sending

i have just sent myself an email and it appears twice both as sender and receiver - how can I rectify this please?

is there an online help available?

Katie_B — Sun, 19 Jul 2026 13:48:37 GMT

Thanks for coming here.

Are you still experiencing this?

How are you accessing your emails is this via BT Webmail?

Katie

Pud123 — Sun, 19 Jul 2026 13:51:50 GMT

All sorted now thank you. I went online this morning and had an online chat to one of the tech people

Katie_B — Sun, 19 Jul 2026 13:53:12 GMT

Thanks so much for letting us know @Pud123.

Katie