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email from gmail to btinternet, Gmail is reporting "not accepting our requests to connect"

mpopka — Sat, 08 Aug 2026 21:43:12 GMT

When I send an email from my gmail account to my btinternet account, Gmail is reporting:

"The recipient server did not accept our requests to connect. For more information, go to https://support.google.com/mail/answer/7720 [btinernet.com 104.247.81.99: timed out]"

The support.google link gives :

"Sorry, this page can't be found."
Any suggestions?
I have been getting them for 3 days....

Re: email from gmail to btinternet, Gmail is reporting "not accepting our requests to connect"

Katie_J — Mon, 10 Aug 2026 12:17:52 GMT

Hi @mpopka.

Can you still receive other emails OK on your BT account?

Speak soon,

Katie

Re: email from gmail to btinternet, Gmail is reporting "not accepting our requests to connect&q

mpopka — Mon, 10 Aug 2026 12:34:38 GMT

Hi Katie,
yes I can see all the other emails that have been sent to my btinternet account that are then auto-forwarded to my Gmail account.

The email that btinternet email is having problems with is one that I sent from my Gmail to someone with a bcc to my btinternet... which sends to my Gmail, so I have a copy in my inbox in Gmail.

Actually, btinternet is saying nothing about the email. The error message is coming from Gmail saying that btinternet isn't connecting .

Does that help?

Re: email from gmail to btinternet, Gmail is reporting "not accepting our requests to connect&a

gg30340 — Mon, 10 Aug 2026 12:44:45 GMT