https://community.bt.com/t5/General-email-queries/BT-id/m-p/2469011#M124442 <P>Hi,</P><P>I'm trying to gift my ex husband's email to him. We've managed to get so far, but apparently to finish off the process I have to change my BT id. My BT id is my email so what do I change it to? I've tried to get through to a real person but I'm fast losing the will to live. Every number I've tried just goes round in circles. Any ideas anyone?</P> Tue, 25 Aug 2026 13:44:08 GMT Louise8 2026-08-25T13:44:08Z https://community.bt.com/t5/General-email-queries/BT-id/m-p/2469011#M124442 <P>Hi,</P><P>I'm trying to gift my ex husband's email to him. We've managed to get so far, but apparently to finish off the process I have to change my BT id. My BT id is my email so what do I change it to? I've tried to get through to a real person but I'm fast losing the will to live. Every number I've tried just goes round in circles. Any ideas anyone?</P> Tue, 25 Aug 2026 13:44:08 GMT https://community.bt.com/t5/General-email-queries/BT-id/m-p/2469011#M124442 Louise8 2026-08-25T13:44:08Z https://community.bt.com/t5/General-email-queries/BT-id/m-p/2469012#M124443 <P>No, you don't have to change your BTid, the recipient needs to have a BTid to receive the gift</P><P>&nbsp;</P> Tue, 25 Aug 2026 13:57:13 GMT https://community.bt.com/t5/General-email-queries/BT-id/m-p/2469012#M124443 licquorice 2026-08-25T13:57:13Z https://community.bt.com/t5/General-email-queries/BT-id/m-p/2469025#M124450 <P>See link</P><P><A href="https://www.bt.com/help/email/manage-email-account/account-set-up/how-do-i-create-and-activate-a-new-bt-email-address-" target="_blank">https://www.bt.com/help/email/manage-email-account/account-set-up/how-do-i-create-and-activate-a-new-bt-email-address-</A></P> Tue, 25 Aug 2026 15:19:28 GMT https://community.bt.com/t5/General-email-queries/BT-id/m-p/2469025#M124450 gg30340 2026-08-25T15:19:28Z