Emails not sent/received from a NOS router

no1steveb — Mon, 14 Sep 2026 22:25:37 GMT

I'm in Portugal using a NOS router for WiFi. All Internet working fine for all equipment. (Phone, Tablets, TV) except for sending receiving emails to my BT Email account.

When I go onto my BT webmail a/c via using Chrome, I can see my emails and I've even sent emails to myself on webmail to check and that works OK.

On both my Android phone and tablet using Outlook, nothing has updated, for my emails (sent & received) and the Calendar, since leaving UK on 13 Sept.

I have tried uninstalling/reinstalling Outlook, turning the router off & unplugging, waiting 30 secs before restarting.

As I say everything connected to the Internet is working fine, except for email.

I have checked and doubled checked the BT email settings on the Outlook app and all is as per the BT requirements.

I have used this system for a few years without issues.

I first noticed a problem a month or so ago when I stopped receiving email alerts from my cctv here inPortugal, its only when I arrived yesterday I realised the issue must be between my router/NOS and BT ?

Any thoughts..it's driving me crazy ?

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Emails not sent/received from a NOS router