All emails to @BTinternet.com being blocked

Havago — Thu, 17 Sep 2026 13:10:54 GMT

I run a pensioners club and suddenly all @btinternet.com messages are being blocked whether I send from the distribution list or individually. (it is a gmail account). I can receive @btinternet.com messages, but replying results in a 554 Message rejected for policy reasons (2.1.2.3) . I have tried writing to the postmaster@btinternet.com, but this also returns the same blocked message response. I have called the BT help line but they blame Gmail.... but this obviously not the case as emails to other providers are not being blocked. I have also contacted gmail and they blame BTInternet. I really need to be able to contact my elderly pensioners and email is the only way I can do so. Can anyone help or offer any suggestions.

Many thanks

This topic

All emails to @BTinternet.com being blocked