https://community.bt.com/t5/General-email-queries/MS-Outlook-problem/m-p/2470784#M124731 <P>I use MS Outlook (along with BTMail) If I remove my BT account from Outlook because I'm having problems and then re-instate it , will it affect the folders that I have set up in Outlook?</P> Thu, 17 Sep 2026 17:56:04 GMT MikeMchugh 2026-09-17T17:56:04Z https://community.bt.com/t5/General-email-queries/MS-Outlook-problem/m-p/2470784#M124731 <P>I use MS Outlook (along with BTMail) If I remove my BT account from Outlook because I'm having problems and then re-instate it , will it affect the folders that I have set up in Outlook?</P> Thu, 17 Sep 2026 17:56:04 GMT https://community.bt.com/t5/General-email-queries/MS-Outlook-problem/m-p/2470784#M124731 MikeMchugh 2026-09-17T17:56:04Z https://community.bt.com/t5/General-email-queries/MS-Outlook-problem/m-p/2470791#M124732 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/350970">@MikeMchugh</a>&nbsp; &nbsp;MAPI (default) all the folders are saved on the server, so no problem removing and reinstating. POP3 your folders are saved on Outlook so could be deleted. Do you see all your folders using the web client?</P> Thu, 17 Sep 2026 19:14:18 GMT https://community.bt.com/t5/General-email-queries/MS-Outlook-problem/m-p/2470791#M124732 VeteranISPUser 2026-09-17T19:14:18Z https://community.bt.com/t5/General-email-queries/MS-Outlook-problem/m-p/2470799#M124734 Thx for that..rather what I thought, but not 100% sure so I needed to ask for clarification and you've just done that, again Thx Thu, 17 Sep 2026 23:37:49 GMT https://community.bt.com/t5/General-email-queries/MS-Outlook-problem/m-p/2470799#M124734 MikeMchugh 2026-09-17T23:37:49Z