https://community.bt.com/t5/General-email-queries/OLD-EMAILS/m-p/2471675#M124903 <P>I am looking for an old email but my account does not show emails between 2009 and 2017 and the one i am looking for would have been 2012! any assistance greatly appreciated.</P> Tue, 29 Sep 2026 06:59:42 GMT acallaghan65 2026-09-29T06:59:42Z https://community.bt.com/t5/General-email-queries/OLD-EMAILS/m-p/2471675#M124903 <P>I am looking for an old email but my account does not show emails between 2009 and 2017 and the one i am looking for would have been 2012! any assistance greatly appreciated.</P> Tue, 29 Sep 2026 06:59:42 GMT https://community.bt.com/t5/General-email-queries/OLD-EMAILS/m-p/2471675#M124903 acallaghan65 2026-09-29T06:59:42Z https://community.bt.com/t5/General-email-queries/OLD-EMAILS/m-p/2471677#M124905 <P>I suspect you had a mail client configured as POP3 for that period which would have downloaded the mails to the client and deleted them from the server.</P><P>If that is the case, they can only be recovered if you still have access to the device.</P> Tue, 29 Sep 2026 07:24:33 GMT https://community.bt.com/t5/General-email-queries/OLD-EMAILS/m-p/2471677#M124905 licquorice 2026-09-29T07:24:33Z