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Mail Client Blocked in Malta

Edinburgh — Thu, 15 Oct 2026 08:48:39 GMT

My IOS native

email (not BT IOS email app) fails to access email in Malta.

* fails on 5G and Hotel wifi

* works on VPN via UK (which forces usual BT protect password change as mail access senses from two countries)

* same issue on two iphones and ipad that work on VPN (so not a client issue)

* BT IOS email app works but that’s not IOS native email

* IOS private relay off or on makes no difference

Any advice from any experts out there ?

Re: Mail Client Blocked in Malta

Edinburgh — Thu, 15 Oct 2026 09:24:40 GMT

Several AI LLM engines blame ……

“You are hitting a geographical block on BT's servers. Until BT changes their policy for Malta”

Re: Mail Client Blocked in Malta

Edinburgh — Thu, 15 Oct 2026 10:11:25 GMT

Re: Mail Client Blocked in Malta

Edinburgh — Thu, 15 Oct 2026 11:55:48 GMT

Tried the “official support channel” and the as soon as the chatbot handed the above issue over to a BT human guide they closed the chat (3 times tested). Nice 🙂