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Message box not showing

dmhelsby — Wed, 14 Oct 2026 12:49:54 GMT

Im trying to compose a message but there's nowhere to actually type the message in

Re: Message box not showing

dmhelsby — Thu, 15 Oct 2026 19:32:11 GMT

I've been using Safari but on switching to Chrome its all appearing correctly now?

Re: Message box not showing

licquorice — Thu, 15 Oct 2026 19:52:55 GMT

Suspect it was in attachment view in Safari.

Re: Message box not showing

dmhelsby — Fri, 16 Oct 2026 08:18:04 GMT

No, checked that and its in conversation view

Re: Message box not showing

gg30340 — Fri, 16 Oct 2026 08:25:48 GMT

Try it with "Conversation View" not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off.

When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.