https://community.bt.com/t5/Home-phone-including-Digital/How-to-register-as-vulnerable/m-p/2407877#M100165 <P>My elderly parents are currently on analogue but moving to fibre. They’ve had no phone service since last week, very poor response from Openreach, no idea when engineers will be resolving. They have no mobile signal and are vulnerable , but not registered.&nbsp;<BR /><BR /></P><P>How can they register as vulnerable?</P><P>How can they get a more consistent service with battery back up?</P><P>How do we get their immediate issue resolved?</P> Sun, 29 Sep 2024 14:39:44 GMT Lpicton16 2024-09-29T14:39:44Z https://community.bt.com/t5/Home-phone-including-Digital/How-to-register-as-vulnerable/m-p/2407877#M100165 <P>My elderly parents are currently on analogue but moving to fibre. They’ve had no phone service since last week, very poor response from Openreach, no idea when engineers will be resolving. They have no mobile signal and are vulnerable , but not registered.&nbsp;<BR /><BR /></P><P>How can they register as vulnerable?</P><P>How can they get a more consistent service with battery back up?</P><P>How do we get their immediate issue resolved?</P> Sun, 29 Sep 2024 14:39:44 GMT https://community.bt.com/t5/Home-phone-including-Digital/How-to-register-as-vulnerable/m-p/2407877#M100165 Lpicton16 2024-09-29T14:39:44Z https://community.bt.com/t5/Home-phone-including-Digital/How-to-register-as-vulnerable/m-p/2407879#M100166 <P>try&nbsp;&nbsp;<A href="https://www.bt.com/help/here-for-you" target="_blank">https://www.bt.com/help/here-for-you</A></P> <P>or&nbsp;&nbsp;<A href="https://www.bt.com/content/dam/bt/help/including-you/BT_Free_Priority_Fault_Repair_Scheme.pdf" target="_blank">https://www.bt.com/content/dam/bt/help/including-you/BT_Free_Priority_Fault_Repair_Scheme.pdf</A></P> Sun, 29 Sep 2024 14:45:01 GMT https://community.bt.com/t5/Home-phone-including-Digital/How-to-register-as-vulnerable/m-p/2407879#M100166 imjolly 2024-09-29T14:45:01Z