Landline

val_dibdin — Sun, 06 Oct 2024 08:03:02 GMT

My 87 year old brother-in-law is disabled and when speaking to his nephew last night the line kept cutting out and he was unable to carry on a conversation the number is 0********** His name is ********** and he lives at ***** **** ****** ******* his mobile phone has no signal where he lives so if he had to receive an urgent phone call or make one in an emergency he would be unable to.

[Mod Edit: please don't post personal information in public forum]

Re: Landline

Ali_A — Sun, 06 Oct 2024 08:53:00 GMT

Hi @val_dibdin

Welcome to the BT Community.

You can report a fault for your brother-in-laws service, just go to our Report and track your BT problem page.

The quickest way to do this is to text PHONE to 61998 it will ask you for your brother-in-laws landline number to begin the test.

let us know how you get on.

Ali

This topic

Landline

Re: Landline