https://community.bt.com/t5/Home-phone-including-Digital/Full-Fibre/m-p/2409875#M100365 <P>Callers to our number have to say their name and press the hash key even if their number is in&nbsp; our phone book since ordering full fibre.</P> Tue, 08 Oct 2024 17:59:59 GMT deano11kv 2024-10-08T17:59:59Z https://community.bt.com/t5/Home-phone-including-Digital/Full-Fibre/m-p/2409875#M100365 <P>Callers to our number have to say their name and press the hash key even if their number is in&nbsp; our phone book since ordering full fibre.</P> Tue, 08 Oct 2024 17:59:59 GMT https://community.bt.com/t5/Home-phone-including-Digital/Full-Fibre/m-p/2409875#M100365 deano11kv 2024-10-08T17:59:59Z https://community.bt.com/t5/Home-phone-including-Digital/Full-Fibre/m-p/2409880#M100366 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/341034">@deano11kv</a>&nbsp;</P> <P>You need to enable Caller Display, on the "Manage BT Digital Voice" options. Its not enabled by default.</P> Tue, 08 Oct 2024 18:10:09 GMT https://community.bt.com/t5/Home-phone-including-Digital/Full-Fibre/m-p/2409880#M100366 Keith_Beddoe 2024-10-08T18:10:09Z https://community.bt.com/t5/Home-phone-including-Digital/Full-Fibre/m-p/2409886#M100367 <P>Thanks for the reply. This option was not showing in previous attempts to add the caller id service. It has now appeared and I have ordered it so hopefully this will solve the issue</P> Tue, 08 Oct 2024 18:39:20 GMT https://community.bt.com/t5/Home-phone-including-Digital/Full-Fibre/m-p/2409886#M100367 deano11kv 2024-10-08T18:39:20Z