https://community.bt.com/t5/Home-phone-including-Digital/Cisco-IP-phone/m-p/2414282#M100834 <P>Residential Digital Voice uses a proprietary system baked into the SH2. That requires either BT's own DV handsets or a regular analogue handset plugged into the SH2. You can't use an IP handset with residential DV.</P><P>If you have a different VOIP provider then you'd need to ask them about config.</P><P>If you're a business account holder you need their forums, as the cloud based system is different to residential.</P><P><A href="https://business.forums.bt.com/t5/Phone-system/bd-p/viop" target="_blank">https://business.forums.bt.com/t5/Phone-system/bd-p/viop</A></P> Tue, 05 Nov 2024 14:51:53 GMT Anonymous 2024-11-05T14:51:53Z https://community.bt.com/t5/Home-phone-including-Digital/Cisco-IP-phone/m-p/2414109#M100811 <P>Hi</P><P>just wondering is there any way to use a Cisco IP through a smart hub 2 as trying to get my desk phone straight through the switch connected to my SH2</P> Mon, 04 Nov 2024 11:26:26 GMT https://community.bt.com/t5/Home-phone-including-Digital/Cisco-IP-phone/m-p/2414109#M100811 Daz8750 2024-11-04T11:26:26Z https://community.bt.com/t5/Home-phone-including-Digital/Cisco-IP-phone/m-p/2414282#M100834 <P>Residential Digital Voice uses a proprietary system baked into the SH2. That requires either BT's own DV handsets or a regular analogue handset plugged into the SH2. You can't use an IP handset with residential DV.</P><P>If you have a different VOIP provider then you'd need to ask them about config.</P><P>If you're a business account holder you need their forums, as the cloud based system is different to residential.</P><P><A href="https://business.forums.bt.com/t5/Phone-system/bd-p/viop" target="_blank">https://business.forums.bt.com/t5/Phone-system/bd-p/viop</A></P> Tue, 05 Nov 2024 14:51:53 GMT https://community.bt.com/t5/Home-phone-including-Digital/Cisco-IP-phone/m-p/2414282#M100834 Anonymous 2024-11-05T14:51:53Z