This topic

Compatibility of different cordless landline phones

fiogob — Tue, 19 Nov 2024 11:51:34 GMT

I am having a big issue with my phones. I currently have 3 Panasonic and two new BT cordless ones that BT gave me when we went over to fibre several months ago. BT engineer says they all need to be BT ones as the whole system is chaotic regarding incoming calls (phones don't stop ringing when you pick up, sometimes you can't speak to the person, etc). Total madness. Would all BT ones be compatible with my current two? I don't need an answerphone phone as I intend to use the 1571 service. Also, can the system cope with 5 phones okay or should I use fewer?

Re: Compatibility of different cordless landline phones

imjolly — Tue, 19 Nov 2024 14:21:01 GMT

the BT phone are connect to the HUB using DECT so how are Panasonic connected - is base station connected to socket on back of hub or the a DV adapter connected elsewhere and the panasonic phones connect to the base station?

Re: Compatibility of different cordless landline phones

licquorice — Tue, 19 Nov 2024 14:25:42 GMT

BT 'engineer' talking rubbish ( as usual).

All phones are compatible depending on how you connect to the hub.

BT Digital Voice handsets connect directly to the hub, any other phone or cordless base station needs to either plug into the green socket at the rear of the hub or into a DV adapter registered to the hub.

Re: Compatibility of different cordless landline phones

fiogob — Tue, 19 Nov 2024 14:49:12 GMT

The Panasonic base station is connected to the back of the hub. In the rest of the house there are the 2 BT phones and 2 further Panasonic phones. The Panasonic phones are several years old.

Re: Compatibility of different cordless landline phones

fiogob — Tue, 19 Nov 2024 14:50:17 GMT

The Panasonic base station is connected to the hub. In the rest of the house there are the 2 BT phones (pretty new) and 2 further Panasonic ones (pretty old).

Re: Compatibility of different cordless landline phones

imjolly — Tue, 19 Nov 2024 14:53:03 GMT

have you turned off multi call in call setting using one of the BT phones?

Re: Compatibility of different cordless landline phones

licquorice — Tue, 19 Nov 2024 14:56:46 GMT

I use a mixture of Panasonic phones with base station connected to hub and BT DV phones. All work fine.

The only thing you can't do is answer/initiate a call on either type and pick up the call from the other type. There is no connectivity between phones connected to the green socket and DV phones whilst a call is in progress.

Re: Compatibility of different cordless landline phones

fiogob — Tue, 19 Nov 2024 15:09:53 GMT

Thanks so much for your help. I can't see that function in the call settings - can only see things called Auto Answer and Auto End Call. I've not knowingly changed anything in the settings as far as I can remember.

Re: Compatibility of different cordless landline phones

fiogob — Tue, 19 Nov 2024 15:10:55 GMT

Thanks - not being able to switch makes sense - frankly, it would be quite handy to be able to do that.

Re: Compatibility of different cordless landline phones

licquorice — Tue, 19 Nov 2024 15:13:49 GMT

Multi call is the default setting.

It is found in Settings > Line settings > Call settings > Multi Call/Single Call Select choice and save.

Re: Compatibility of different cordless landline phones

fiogob — Tue, 19 Nov 2024 15:18:38 GMT

Ah... found it... it's set on multicall - is that the one it should be on?

Re: Compatibility of different cordless landline phones

imjolly — Tue, 19 Nov 2024 15:20:21 GMT

I think multi call is found using BT phone and then settings then line settings

Re: Compatibility of different cordless landline phones

licquorice — Tue, 19 Nov 2024 15:20:48 GMT

Entirely up to you.

Multi call means you can make/receive 2 calls simultaneously.

Re: Compatibility of different cordless landline phones

fiogob — Tue, 19 Nov 2024 15:22:45 GMT

Ah... I see. I didn't even know you could do that. I might try switching it and see if by any chance it makes the whole darn thing work more consistently. Thanks for your assistance.

Re: Compatibility of different cordless landline phones

licquorice — Tue, 19 Nov 2024 15:26:46 GMT

Worth a try, it is a bit of a double edged sword.