This topic

Personal Blocklist

jb_bse — Fri, 22 Nov 2024 17:21:54 GMT

My personal blocked list is full on my landline phone. Can I access the list online to delete some numbers? If so how do I access it - the instructions don't work on my computer as I can't see the BT Call Protect page.

Open My BT
select BT Call Protect page
select Your Blocklist
select Manage
select Switch On/Switch Off.

Re: Personal Blocklist

pottyperson — Fri, 22 Nov 2024 19:19:53 GMT

My BT homepage > Your products > Digital Voice > Call Protect > Manage > Your blocklist > Manage > voilà

Re: Personal Blocklist

licquorice — Fri, 22 Nov 2024 19:27:03 GMT

@jb_bse Except you are totally wasting your time blacklisting what is effectively an infinite amount of numbers.

Whitelisting using an appropriate phone is the only realistic method of screening scammers.

Re: Personal Blocklist

jb_bse — Sat, 23 Nov 2024 12:18:26 GMT

Thank you .

I am aware of the whitelist way round this but it would mean some genuine calls get blocked (from numbers I don't know) wouldn't it?

Re: Personal Blocklist

licquorice — Sat, 23 Nov 2024 12:32:51 GMT

No, they would simply need to announce themselves giving you the opportunity to answer the call and also add the number to the list if expected to be a regular caller. Scammers don't announce themselves.

Re: Personal Blocklist

jb_bse — Sat, 23 Nov 2024 12:52:34 GMT

But BT doesn't offer this?

Re: Personal Blocklist

pottyperson — Sat, 23 Nov 2024 13:06:19 GMT

@jb_bse wrote:

But BT doesn't offer this?

It depends on the phone.

Re: Personal Blocklist

licquorice — Sat, 23 Nov 2024 13:38:27 GMT

It's not a service, it's a device thing.

Google Truecall.

Re: Personal Blocklist

jb_bse — Sat, 23 Nov 2024 17:26:12 GMT

Thanks.