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Digital Voice setup issue?

pat897 — Mon, 02 Dec 2024 17:02:23 GMT

I am still using the copper wire and I understand it will be switched off soon but I have a question about Digital Voice. I hope someone can help.

My current arrangement is this: I have a copper wire which is connected to the phone in the hall. There is also a branch which goes to my PC in the upstairs spare room. There is no electrical socket in the hall (where I want to keep the phone). I don't want to keep anything switched on permanently anywhere other than the living room in which there is a skybox powered up constantly. I don't want my phone in the living room and naturally I want to connect my PC to the internet.

Is it the case that I will have to have a box switched on permanently wherever I want my phone?

How can I link my PC to the internet if I it has no bluetooth but wires only? Will I have to run an ethernet cable all the way downstairs?

Thanks for any help.

Re: Digital Voice setup issue?

jac_95 — Mon, 02 Dec 2024 17:12:39 GMT

Hi pat897,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital Voice setup issue?

licquorice — Mon, 02 Dec 2024 17:20:27 GMT

You are conflating the move to Digital Voice and the move to full fibre.

They are 2 entirely different things.

If you move to Digital Voice the only thing that changes is where you plug your phone in, or if you purchase DV handsets, they can be used anywhere as they connect to the hub via DECT.

PCs never connect to the internet via Bluetooth, it is either via WiFi or Ethernet. If your connection remains as copper, your PC will connect as it does now, nothing changes.

Re: Digital Voice setup issue?

Keith_Beddoe — Mon, 02 Dec 2024 17:20:59 GMT

Copper is not being discontinued, it the analogue PSTN network that is closing down.

See https://landlinesgo.digital/