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Home Phone Only

rsmyth492 — Mon, 02 Dec 2024 18:41:38 GMT

Hi there,

I am just asking out of curiosity, does BT still provide a phone only service with digital voice?

The answer to this seems unclear, so just asking here directly.

If so, could anyone provide information on how this works, and how much it costs?

Thanks,
Ryan

Re: Home Phone Only

jac_95 — Mon, 02 Dec 2024 18:42:39 GMT

Hi rsmyth492,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Home Phone Only

iniltous — Mon, 02 Dec 2024 21:19:26 GMT

If you find out how a phone only service in an all IP world is provided by BT , perhaps you can let everyone else know , but there is no price difference, a phone only service is the same price on DV ( IP telephone ) as it is on PSTN ( assuming it’s available to order ) , for customers that don’t have broadband from anyone there is a discount given from the list price ( around £11-£15 ) which takes the phone only list price down from around £29 or £47 ( depending on wether included calls are required ) but the saving between a phone only service and a combination of broadband and line for regular ( not social tariff ) customers is pretty small , so for example if a phone only service with included calls is £47 minus the £11 no broadband discount that’s around £36 , you can get broadband and phone for a similar price , although that may not include any calls , if someone wanted a phone only service with PAYG calls , the price is around £18 or £19 but you have to call BT to get it , so BT can check you are not cheating by having broadband from another network like Virgin or an Alt Net like City Fibre , if you do have another broadband you don’t get the discount, but how it’s actually provided has never been confirmed ( to my knowledge ) by someone ordering it since the WLR ( PSTN ) stop sale .