This topic

Advanced digital phones

jaybeediamond — Thu, 05 Dec 2024 13:35:41 GMT

Prior to changing to digital, I was able to have non contact callers announce their name prior to accepting their calls. It seems this is no longer available or can someone suggest how I may set it up. Thank you.

Re: Advanced digital phones

Keith_Beddoe — Thu, 05 Dec 2024 13:41:18 GMT

I assume you are a BT phone customer?

You would need to enable caller display on BT Digital Voice, as its not enabled by default.

Re: Advanced digital phones

jaybeediamond — Thu, 05 Dec 2024 13:57:46 GMT

yes BT customer and Caller Display is working

Re: Advanced digital phones

VeteranISPUser — Thu, 05 Dec 2024 14:01:07 GMT

Hi @jaybeediamond Change the multi call to single user and then use your old Call Guardian phones connected to the Smart Hub 2. Disconnect your HD phones so the only phones in use are the Call Guardian ones.

Re: Advanced digital phones

Keith_Beddoe — Thu, 05 Dec 2024 14:04:04 GMT

Perhaps the quality of the incoming call is distorting the hash key tone?

Have you tried calling your home phone from a mobile, withholding your number so you have to announce yourself? See if that works.