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Intermittant poor quality transmission on business line

herrbohnen — Thu, 19 Dec 2024 20:05:08 GMT

Every few calls I'm getting poor transmission / garbled conversation, I can just about understand them but barely. I have one handset a Yealink one that came with Bus router, it's happened a few times today from different numbers from various parts of the country. Bring back system X

Re: Intermittant poor quality transmission on business line

jac_95 — Thu, 19 Dec 2024 20:12:08 GMT

@herrbohnen

This is the BT consumer forum which is for residential customers as you are on a business product your best trying the business forum https://business.forums.bt.com/

Re: Intermittant poor quality transmission on business line

herrbohnen — Thu, 19 Dec 2024 20:24:35 GMT

Like they use different equipment

Re: Intermittant poor quality transmission on business line

herrbohnen — Thu, 19 Dec 2024 20:26:05 GMT

My business is from my home FYI, Ill get no solution's from anyone on here , I don't know why I bother..just the usual call centre answer

Re: Intermittant poor quality transmission on business line

Keith_Beddoe — Thu, 19 Dec 2024 20:34:12 GMT

@herrbohnen

Yealink support is via the BT Business forum, nobody here uses those, they use BT Digital Voice which is a totally different system.

https://business.forums.bt.com/t5/Phone-system/bd-p/viop

Re: Intermittant poor quality transmission on business line

herrbohnen — Thu, 19 Dec 2024 20:36:30 GMT

There's no support

Re: Intermittant poor quality transmission on business line

imjolly — Fri, 20 Dec 2024 15:54:11 GMT

this is a residential customer help customer community forum your post does not go to BT