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DV keeps dropping out and lag

Garthy — Sat, 28 Dec 2024 17:08:23 GMT

hi, my dv phone and 2 plugged into routr have started dropping out after 30-50 minutes and get a lag in conversation. any ideas?

i have fibre 900

Re: DV keeps dropping out and lag

jac_95 — Sat, 28 Dec 2024 17:12:39 GMT

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Re: DV keeps dropping out and lag

licquorice — Sat, 28 Dec 2024 17:20:08 GMT

Try a factory reset of the hub via the recessed button at the rear, but make sure you back up your contacts before you do and restore them afterwards as they will be deleted by the reset.

Re: DV keeps dropping out and lag

Keith_Beddoe — Sat, 28 Dec 2024 17:21:56 GMT

Possibly a poor quality Internet connection. A delay in conversation normally means that data packets are being dropped.

Re: DV keeps dropping out and lag

Garthy — Sat, 28 Dec 2024 17:44:35 GMT

surely with fibre connection should be goo

Re: DV keeps dropping out and lag

licquorice — Sat, 28 Dec 2024 17:48:56 GMT

Indeed, hence suggesting resetting the hub.

Re: DV keeps dropping out and lag

Garthy — Sat, 28 Dec 2024 19:22:23 GMT

thank you. I will do it

Re: DV keeps dropping out and lag

Garthy — Sun, 29 Dec 2024 09:56:33 GMT

all reset, waiting to see if it works.

thank you for the support

Re: DV keeps dropping out and lag

Garthy — Wed, 01 Jan 2025 12:02:52 GMT

thank you. resetting the hub sorted everything.