https://community.bt.com/t5/Home-phone-including-Digital/Re-BT-answer-machine-doesnt-work-with-Digital/m-p/2420673#M101705 We need more details than you have provided with just a heading:<BR />-- Is your answer machine (a) standalone or (b) part of of your telephone?<BR />-- if (b), is it plugged into the green socket on your Smarthub2?<BR />-- If (a) how is it connected to the SH2?<BR />-- How many rings is your answer machine set to, before it answers?<BR />-- How many rings is the DV answering service set to before it answers? (You can change this by keying 1571 and following the menus)<BR />-- If your answering machine is set to a greater number of rings than your DV answering service is set to, then your answering machine won't ever answer any calls.<BR /> Tue, 07 Jan 2025 21:33:32 GMT chrisjp 2025-01-07T21:33:32Z https://community.bt.com/t5/Home-phone-including-Digital/Re-BT-answer-machine-doesnt-work-with-Digital/m-p/2420660#M101704 Tue, 07 Jan 2025 18:33:32 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-BT-answer-machine-doesnt-work-with-Digital/m-p/2420660#M101704 Maynard1941 2025-01-07T18:33:32Z https://community.bt.com/t5/Home-phone-including-Digital/Re-BT-answer-machine-doesnt-work-with-Digital/m-p/2420673#M101705 We need more details than you have provided with just a heading:<BR />-- Is your answer machine (a) standalone or (b) part of of your telephone?<BR />-- if (b), is it plugged into the green socket on your Smarthub2?<BR />-- If (a) how is it connected to the SH2?<BR />-- How many rings is your answer machine set to, before it answers?<BR />-- How many rings is the DV answering service set to before it answers? (You can change this by keying 1571 and following the menus)<BR />-- If your answering machine is set to a greater number of rings than your DV answering service is set to, then your answering machine won't ever answer any calls.<BR /> Tue, 07 Jan 2025 21:33:32 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-BT-answer-machine-doesnt-work-with-Digital/m-p/2420673#M101705 chrisjp 2025-01-07T21:33:32Z