This topic

4600 landline

DCR219 — Mon, 17 Feb 2025 14:29:24 GMT

Pjone does not ring on an incoming call but goes direct to voicemail. Can anyone please help as a matter of urgency as landline is needed for medical reasons. Thanks in anticipation

Re: 4600 landline

imjolly — Mon, 17 Feb 2025 14:42:40 GMT

try page 53 of the manual

https://shop.bt.com/content/uni2/documentation/by4k/3653_bt4600_ug_call_blocking_version_iss.4_[3].pdf

Re: 4600 landline

Peter_W — Mon, 17 Feb 2025 16:28:05 GMT

Good afternoon @DCR219, welcome to the BT Community forums!

I can totally appreciate how much of a worry this must be if you rely on your phone for a lifeline.

Have you had a chance to check out the link @imjolly has shared here?

Please let us know how you get on, and if needs be we can help get this investigated further for you.

Peter

Re: 4600 landline

DCR219 — Tue, 18 Feb 2025 15:50:51 GMT

Grateful thanks, all sorted.

Re: 4600 landline

Peter_W — Tue, 18 Feb 2025 15:59:23 GMT

I'm really glad to hear that's sorted @DCR219.

Thanks for coming back to let us know, too 😊

You take care, and if you have any more queries in the future please feel free to stop by again!

Peter