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Advanced Digital Home Phone

KenH1 — Sat, 01 Mar 2025 11:57:32 GMT

I have a BT Advanced Digital Home Phone with 4 handsets. I have registered the phones as per the handbook but calls are cut off when the handset reverts to 'synchronising handset data' I have tried pushing the WPS button and reregistering but nothing seems to work. What can I do to make and received simple phone calls? Thanks Ken

Re: Advanced Digital Home Phone

imjolly — Sat, 01 Mar 2025 12:17:46 GMT

have you tried changing the batteries?

Re: Advanced Digital Home Phone

Manatarms84 — Sat, 01 Mar 2025 12:53:44 GMT

This is deffo an issue with the batteries in the handsets, swap these out if you can and if the issue persists or you can't do it then contact BT who I believe will be able to replace the phone(s)

Re: Advanced Digital Home Phone

KenH1 — Sat, 01 Mar 2025 12:54:26 GMT

No I haven't because the phone is relatively new.

Re: Advanced Digital Home Phone

KenH1 — Sat, 01 Mar 2025 12:55:48 GMT

OK thanks guys will try swapping the batteries

Re: Advanced Digital Home Phone

imjolly — Sat, 01 Mar 2025 13:04:47 GMT

this may help when changing the batteries

https://community.bt.com/t5/Home-phone-including-Digital/How-to-replace-batteries-in-a-BT-Advnced-Digital-Home-Phone-with/td-p/2304347