This topic

Mix and Match Handsets

northshields — Sun, 02 Mar 2025 17:20:20 GMT

I expect shortly to be moved to Digital Voice. I understand entirely about plugging my existing dect base station into the green socket on my SmartHub.

However my dect base station serves four handsets, and my question is whether that imposes a limit on the extent to which, if at all, I could add any BT DV handsets?

Re: Mix and Match Handsets

jac_95 — Sun, 02 Mar 2025 17:22:39 GMT

Hi northshields,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Mix and Match Handsets

Manatarms84 — Sun, 02 Mar 2025 18:39:54 GMT

As the base stations all use DECT they would be expected to work as they di currently as long as the "Main" phone is plugged in to the Smart Hub 2

Re: Mix and Match Handsets

licquorice — Sun, 02 Mar 2025 18:56:04 GMT

You can mix and match existing handsets and DV handsets at will. However, there is no connection between the 2 systems. I.e you can't answer on one and pick up the call on the other.