Digital switch over not completed

Lynncolin — Tue, 11 Mar 2025 11:23:18 GMT

Bt still have not fixed my landline to accept incoming calls since digital switch over. Line was cut off on January 26th this year by mistake. Then on Feb 10th I was able to make outgoing calls only. I am elderly with health problems and need people to be able to return calls made on landline. I have phoned many times. Been given various different excuses. Fobbed off with promised of return calls and fixes. Open reach engineer came .no problems with set-up. His ee mobile was able to connect and ring home phone but no other providers are able to connect. Apparently when I tell bt they try to ring me and get the ringing tone their end but my phone does not ring. Please help.me.Lynn

Re: Digital switch over not completed

imjolly — Tue, 11 Mar 2025 11:26:55 GMT

try here https://www.bt.com/help/landline/digital-voice--i-m-unable-to-make-or-receive-calls

Re: Digital switch over not completed

Lynncolin — Tue, 11 Mar 2025 11:30:58 GMT

Thank you for answer

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Digital switch over not completed

Re: Digital switch over not completed

Re: Digital switch over not completed